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ector companies in Europe. BT Group's principal activities include local, national and international telecommunications services, higher-value broadband and internet products and services, and IT solutions. In the UK, BT serves over 20 million business and residential customers, with more than 29 million exchange lines, as well as providing network services to other licensed operators. BT serves its customers through three lines of business -- BT Retail, BT Wholesale and BT Global Services. BT Retail is the UK’s largest communications service provider by market share to the residential and business markets. It supplies a wide range of communication products and services, including voice, data, internet and multimedia services, and offers a comprehensive range of managed and packaged communications solutions. BT Wholesale provides network services and solutions within the UK, including ADSL, conveyance, transit and bulk delivery of products. It serves more than 500 communication companies, including other BT businesses. It aims to build complete communications packages and works with its customers to help them succeed in their businesses. BT Global Services is BT’s managed services and solutions provider, serving multi-site organisations. Its core target market is the top 10,000 global multi-site organisations with European operations. It provides global reach and a complete range of ICT solutions and services.